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Friday, September 25, 2015

An Atmosphere of Peace


Proper21BPentecost18, September 27, 2015, Sullivan Park Care Center by Annette Fricke

            I imagine that Jesus had a lot of disappointing moments with the disciples.  Here they are again when they come back from a mission trip, not gleefully rejoicing that people are out doing works in Jesus’ name, but trying to stop them because they were not following Jesus in the same manner that they thought they should.  Critics abound wherever we go.  This isn’t right and that isn’t right.  This shouldn’t be what it is.  You see this behavior inside churches and outside them.  Some people have a more open view of people whose opinions are different from theirs and others would have us fit in their boxed in idea of doing it right.  I took five days off from work and during those five days, I was asked to come in to work on two different days.  Some people do not like the fact that the vacation list isn’t even consulted.  I have stated many times over that I preach every other month and cannot come in for a day shift on those Sundays.  The second day I was asked to come in the message left on my phone indicated that someone was needed to stay till after dinner until “things settled down.”  What that meant was still left for me to discover.  I returned to work Wednesday to find out that the state was there to address complaints, three of them about the floor I work on.  In addition to that, aides from the Atrium were to work with us until they were certified.  They had failed to meet the deadline of transitioning from registered nursing assistant to certified nursing assistant within 120 days because they were unable to schedule taking the written and skills tests required for state certification.  At least three of my co-workers were now working in the Atrium.  The issue on our assisted living floors that came up in conversation Thursday night was that of kitchen servers and nursing assistants.  Who is to serve food and who is to cover the floor and what happens when residents call during meals?  What needs to happen is, like any other similar level of care facility, the state needs to be satisfied that all is done according to the specifications dictated by the laws and regulations concerning assisted living.  In skilled nursing, the aides have to be certified before they are able to work there.  That’s how they get sent to us and us to them.  Requirements must be met or there will be demands for change and/or consequences.  When I first worked as an aide, there was no such thing as assisted living and if one of our patients who had MS wanted to get up into his chair, an announcement was made over the loudspeaker, “All aides to room such and such!”  That meant all of us would go to the first room on the 100 wing, three on each side and lift him into his chair.  For those who didn’t have control of their bladders at night, we used a rubber draw sheet that we put in the middle of the bed, covered by a slightly larger sturdy piece of cloth, and a folded up softer absorbent sheet to go between the legs.  A temperature was never taken on the forehead or in the ear, but was either orally or rectally. What was state of the art care then is now deemed substandard and probably obsolete.

            Today, the care of residents boils down to two items: Standards and Rights.  We have established standards to follow which include when the meals are served on the floor, how much is served and by whom.  Rights include the right to refuse any of the standards set forth by the provider in the facility.  There is now also a classification known as a boarding home.  Each level of care has its own set of rules and regulations.  The state investigates complaints made about the staff. The state determines corrections to be made and whether or not to renew the license to operate.  Not every facility has to be identical in its performance of care, but every facility must meet the requirements of the state.  Facilities who failed to correct deficiencies can and have been closed down. There is frequent tension between safety measures and resident rights.  Determining the best course is a challenge.  There are many “What if” scenarios. The process of what is safe, what is not abusive or restraining, being overly demanding, the best treatment options for the medical condition of each resident is ever evolving. The dignity of each resident is preserved as much as possible.  Although many residents become childlike in their thinking and understanding as they age, they are never to be treated as though they are children.  And although many have similar diagnoses, their individual personalities remain unique.  Even with declining mental functioning, each resident should be offered activities so that they feel that they are just as much a part of the community as anyone else.  They should also be given the opportunity to participate as much as possible in the cooperation of care of their bodies received from the aides.  The community here, and in other facilities in Washington State, functions in similar fashion.  The standards and rights are designed to balance the relationship between the treatment team and the resident.  In treating the resident fairly, the relationship between staff and resident moves towards equality and inclusivity.

            As communities, both residential facilities like this one and churches have something in common.  At each juncture when someone new comes into the community or visits before accepting residency, we need to ask ourselves the question, “How do I welcome the stranger, the newcomer?”  “How will I make this person feel welcome and accepted?”  “What behaviors will I find difficult to accept and where will I draw the line?”  Each community has certain values that are expressed by its members.  I used to teach my staff to not only look for new staff members by whether or not they would be competent to perform their jobs but how their personalities would fit with the personalities already on staff.  Personalities have to work well enough together to be able to work as a team.  Team members need to be flexible to be able to learn new ideas and open to implementing them.  If you are part of the community, it is imperative to operating as part of that community to help build it up and grow it towards maturity. What can we do to preserve and enhance our community?  How can we maintain that tension between core values and improving the residential atmosphere? 

            As we converse with each other on an equal playing field and learn to respect those who have differing opinions, our conversations should lead us to changes that will be beneficial to growth.  We can respond in different ways than previously.  We can accept ideas both great and small and see where they lead.  Most of all we need to always be aware of whether our actions are ones of peace, loving relationships, and forgiveness.   Everything we say and do, according to this text should strive to create an atmosphere of peace.  We should abhor violence and anything that keeps us far from peace.  Our interactions with others should be from a position of compassion even when we disagree with others’ words and actions.  We need to really listen closely to others.  Our strength should never smother another’s weakness.  Like a dimly burning wick, we should shield from wind and provide oxygen.  We should feed and nourish our relationships so they thrive and those who come from the outside will feel welcome.

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